Frequently Asked Questions

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Products

1. Are the products 100% gluten-free?

Yes, our products are made with naturally gluten-free raw ingredients with no possibility of contamination. In addition to being gluten-free, our products are also vegan and free from additives and/or preservatives.

2. The products are 100% vegan

Yes, our products are made with 100% plant-based ingredients. We don't use any animal-derived products, not even in our packaging materials.

3. Why are your products so expensive compared to others?

Because our products are made with all
Italian, top-quality, and 100% natural raw materials. Our raw materials are selected, processed, and certified (free of chemicals and contaminants).
Our products are artisanal, processed at low temperatures, slowly, respecting the raw material.

4. Where can I get information on the availability of out-of-stock products?

To know if our products will be available again, write an email to info@legu.it

5. What are low glycemic index products?

Among our products, those considered primarily low glycemic are pasta and snacks. In general, legumes are naturally low glycemic index foods so all our products can also be consumed by people with diabetes. It is good to remember, in any case, that "the dose makes the poison.

6. Why does your pasta cook in a pan?

Our pasta can be cooked in a pan like risotto, meaning
sautéed directly with water and seasoning. This is possible because we only use steamed legumes; therefore, it is not necessary to cook the pasta for an extended period, but 2 to 5 minutes are sufficient, depending on the type.

7. What is the perfect snack for my baby?

The ideal snack for children, starting from weaning, is a natural one, made with only Italian legumes, soaked, steamed, and dehulled. It is important to remember that we use a mixture of four different legumes (chickpeas, white beans, yellow lentils, yellow peas), therefore it is essential to introduce the individual legumes to the child's diet first.

8. What advice can you give me for losing weight?

On our website, there are several sections, divided by objectives, where we recommend various products to help you achieve them.

9. Why do your snacks cost so much?

To produce our snacks, several steps are required, including the preparation of legumes (harvesting, soaking, steaming, shelling, and initial drying), mixing them with water, and then pressing. Once pressed, the snacks are dried twice, first for 12 hours and then for 6 hours. Finally, they are packaged and stored. The use of high-quality, all-Italian raw materials, the processing times, microbiological and chemical checks, the three drying stages, and the packaging are the reasons behind the higher cost compared to other snacks on the market. To learn more about how we produce them, write an email to qualita@legu.it

Online order

1. Where can I enter my discount code?

You can enter the discount code
during the checkout phase. You do not need to pay attention to
uppercase and lowercase letters.

2. Can I use multiple discount codes at the same time?

You can only use one discount code per order.

3. What are the available payment methods?

On the Legù website you can pay with the following payment methods:

Google
Pay

Shopify
Pay

Credit Cards

PayPal

Bank
Transfer

 

* Bank details:

BENEFICIARY: ITINERI SRL
BANK: BANCA DI CREDITO COOPERATIVO
IBAN: IT64D0840450240000000001121
BIC/SWIFT: ICRAITRRRB80

 

Shipping & Deliveries

1. How long does delivery take?

In 90% of cases, delivery occurs within 24 hours. Delivery times to hard-to-reach municipalities (e.g., islands) may be 48/72 hours.
In case of strikes, demonstrations, technical issues, or causes not attributable to LEGÙ® – Itineri s.r.l., delivery times may increase. Orders will be processed within 24 working hours.

2. Where is my order?

As soon as your order has been processed by our warehouse,
you will receive a tracking number for your shipment.

Order Changes

1. Can I cancel my order?

It is not possible after payment.

2. What happens if an item is sold out and not indicated on the site?

If during the preparation of your order we find that a product is sold out, you will receive a communication call and we will choose
a substitute product of the same value together.

3. Items are missing from my order. How should I proceed?

If something is missing from your order, please send an email to qualita@legu.it, including your details, order number, and the missing product, and we will contact you to verify immediately.

How to become a distributor?

1. How can I resell LEGÙ products?

For collaboration requests, price lists, and partnerships, send an email to
info@legu.it, you will be directed to the relevant person
based on your request.